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Tuesday, 1 October 2019

Program Manager

Managing the P&L of the portfolio of all projects within the allocated territory.
Definingand executinga strategy to scale the business for growth, whether organic or via strategic partnerships.
Responsibility for ensuring the workforce are trained to appropriate levels in order to supply skilled delivery resources to meet current and forecasted engagements.
Reducing man-days used for delivery and creating a higher-value ‘consulting’ capability.
Ensuring the workforce are fully adhering to the ARIES Customer Engagement Methodology as well as all other InterSystems policies and procedures.
Define and monitor PMO KPIs to track project delivery status and quality and provide internal reporting accordingly to ensure Senior Management are kept up to date
Embedding clear and agile ways of operating, reducing the scope for ambiguity and local variability
Ensuring full transparency on all project costs and manage sub-contractors’ contracts and service delivery
Providing support to sales colleagues during the Discovery stage of sales pursuits
Managing on-going customer change management needs post contract signature through the commencement of the Sustain phase of ARIES.
Actively drive a culture of continuous process improvement, establishing and enhancing role-based, training curricula for the various types of delivery staff within the team, including project management, technical and functional resources.